Return Policy for Beast Gaming PCs

1. General Return Policy

• At Beast Gaming PCs, we strive to provide the best quality and service for our customers. If you are not entirely satisfied with your purchase, we are here to help.

2. Eligibility for Returns

• Items must be returned within 30 days of the purchase date.

• Items must be in their original condition and packaging, including all accessories, cables, and manuals.

• Custom-built computers and personalized items are eligible for return only if they are defective or damaged upon arrival.

3. Non-Returnable Items

• Software and digital downloads

• Items damaged due to misuse, neglect, or unauthorized modifications

• Clearance or final sale items

4. Return Process

1. Initiate a Return:

   • Contact our customer service team at beastgpcs@gmail.com or [Phone Number Not up to date yet. please contact Facebook] to initiate a return.

   • Provide your order number, the item(s) you wish to return, and the reason for the return.

2. Receive a Return Authorization:

   • Our customer service team will review your request and provide a Return Merchandise Authorization (RMA) number if your return is approved.

   • Clearly mark the RMA number on the outside of your return package.

3. Shipping the Item:

   • Pack the item securely in the original packaging, including all accessories, manuals, and documents.

   • Ship the item to the address provided by our customer service team. We recommend using a trackable shipping method.

   • The customer is responsible for return shipping costs unless the item is defective or an error was made on our part.

5. Inspection and Refunds

• Once we receive your returned item, our team will inspect it.

• If the return is approved, we will process your refund within 7-10 business days.

• Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund.

6. Restocking Fee

• A restocking fee of 10-20% will be applied to items returned immediately after purchase.

7. Exchanges

• If you need to exchange an item, follow the return process and place a new order for the desired item.

8. Defective or Damaged Items

• If you receive a defective or damaged item, please contact us immediately at beastgpcs@gmail.com or [Phone Number Not up to date yet. please contact Facebook].

• We will arrange for a replacement or refund and cover any return shipping costs for defective or damaged items.

9. Right to Deny Returns

• We reserve the right to deny any return.

10. Contact Us

If you have any questions about our return policy, please contact us at:

• Email: beastgpcs@gmail.com

• Phone: [Phone Number Not up to date yet. please contact Facebook]

• Address: 210 Silk and Tassel Row, Cleveland, NC 27013

Thank you for shopping with Beast Gaming PCs. We appreciate your business and are committed to providing you with the best products and service.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail beastgpcs@gmail.com